At Electric Bike UAE, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our Rent, Buy, and Ride services. By using our website and services, you agree to the terms outlined in this policy.
Information We Collect
When you use our services, we collect certain personal information such as your name, phone number, email address, delivery address, and payment information. For rental and ride services, we may also require a copy of your identification or driving license for verification purposes. Additionally, we collect location data to manage rides and deliveries, and technical information like your device type, browser, IP address, and website usage behavior to help us improve our services.
How We Use Your Information
We use your information to process bookings, purchases, and ride requests, deliver products and services to your location, verify your identity, and communicate with you regarding orders, updates, or customer support. We may also use your information to improve our services, comply with legal requirements, and send you promotional offers, service updates, and important notices. You can opt out of marketing communications at any time.
Security of Your Information
We take the protection of your personal data very seriously. We apply appropriate security measures to prevent unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies
ElectricBikeUAE uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize returning visitors, analyze website traffic, and customize your experience. You can manage or disable cookies through your browser settings, but this may affect the functionality of some parts of our website.
Third-Party Services and Links
Our website may include links to third-party websites or services, such as payment providers. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit before sharing your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page. By continuing to use our website and services after changes are made, you accept the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
Control Tower, Motor City, Dubai, United Arab Emirates
Email: ebikeuae@gmail.com
At ElectricBikeUAE, we are dedicated to protecting your privacy and ensuring a safe, secure, and enjoyable experience for all our customers.